FAQ : We answer your questions 

You can collect your skipass in point of sale or in interactive terminal. You'll have the choice during your purchase. See more about our point of sales ici.

Please bring your order number and the full name of the buyer. If possible, please also present a copy of the confirmation email which you should have received just a few moments after placing your order on the website.

The lift pass office from Méribel-Mottaret is open from 8.40 to 16.30
On saturday, during french school holidays, the lift pass office is open till 18.50.
Le Hameau lift pass office is open from saturday to monday from 9.05 to 11.15 and from 12h.5 to 16.30.
On saturday, during french school holidays, the lift pass office is open from 9.05 to 18.30

Méribel-Mottaret tourist information office is open from monday to friday from 9.00 to 18.30 and the week-ends from 9.00 to 19.00.

For an address in France, your lift passes will usually be delivered within 6 days. For Europe, your passes will usually be delivered within 8 days and for the rest of the world: 10 days.
Not enough time to wait for the delivery? If you are within 2 days of your first ski day, you can still purchase your lift passes on this site. They will be delivered to the Tourist Office of your choice and you can collect them when you arrive in resort.

Contact our office and we will find a solution!
Most of the time, we can deliver your lift passes to the point of sale of your choice so that you can collect them when you arrive in the ski resort

Aside from the web exclusive of 3 Valleys Saturday passes at 20% discount, the internet prices are the same as at the points of sale in resort.

All lift passes are personal and not transferable.
Please be vigilant and take care of your pass – the lift stations have facial recognition cameras.